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9-1-1 Center

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1. When should I call the non-emergency number?
2. Why do 9-1-1 operators ask so many questions?
3. When I call 9-1-1 on my cell I am not always connected to the right community. Why is that?

Administration Division

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1. What are your hours of operation?
2. Who does our garbage service?
3. Can I get a Handicap parking placard ?
4. When are the Village Board Meetings?
5. Where can I register to vote?
6. How do I file a Freedom of Information Act (FOIA) request?
7. How many animals are allowed per household?
8. Do I need a dog license?
9. Can I have a garage sale?
10. Is a permit required for a garage sale?
11. Do I need a vehicle sticker?
12. Where do I park to ride the train?
13. How much is it to park at the train station?
14. Do I need a Business license in Fox Lake?
15. Do I need a license for a Taxi company?
16. Where can I acquire a Tag Day license?
17. Where can I obtain a Liquor license?

Building Department

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1. How can I obtain a building permit?
2. How long is a build permit good for?
3. How will I know when my building permit is approved?
4. What forms of payment are accepted by the Building Department?
5. What are the Building Department's hours of operation?
6. Where is the Building Department located?
7. What is the Building Department phone number?
8. Does the Building Department have a copy of my plat of survey?
9. Is my property in a flood plain?
10. How do I file a complaint with the Building Department?
11. Does the Village of Fox Lake require a real estate transfer tax or inspection?
12. What hours are construction work allowed?
13. Can a homeowner be their own general contractor?
14. What requirements are needed for a renter to apply for a building permit?
15. Are contractors required to be registered or licensed by the Village?
16. Do I need a permit for a dumpster?
17. When can I burn yard waste?

Parks & Recreation Department

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1. What buildings are available for rent?

Red Light Photo Enforcement

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1. What is Red Light running?
2. Is Red Light running really a problem?
3. What are Red Light Cameras and how do they work?
4. Isn’t Police Enforcement enough?
5. Isn’t it more dangerous for cars to slam on their brakes?
6. Isn’t photo enforcement just an attempt by government to generate revenue?
7. How much does this cost taxpayers

Street Department

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1. When does the Street Department pick up brush and branches?
2. How should I dispose of my used paint / electronics?
3. Who should I contact about renting a park within the Village?

Water & Sewer Department

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1. How hard is Fox Lake water?
2. Who do I need to contact to have my water and sewer bill changed?
3. Who do I need to contact with questions about Sewer and Water?

Water / Sewer / Refuse Billing

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1. How often am I billed for my utility services?
2. What services am I being billed for?
3. Is my bill for actual water usage, estimated or something else?
4. When is my bill due?
5. How, when & where can I pay my bill?
6. How do I sign up for automatic Direct Debit payment?
7. What do I do if I have to change my billing information?
8. What do I do if I am selling or buying a home in Fox Lake?
9. What do I do if I am renting out my home?
10. What do I do if my bill seems too high?
11. Why am I billed for sewer service from Lakes Region Sanitary District and water service from Fox Lake?
12. Why am I billed for water service from Volo and sewer service from Fox Lake?
13. How do I get a duplicate copy of my bill?
14. Who do I contact if my garbage or recycling isn’t picked up?
15. What happens if I do not make my payment by the due date?
16. How may I contact the Utility Billing Department?